| 1 |
|
Close Won |
8 |
26 |
▲
|
|
|
| 2 |
|
Close Lost |
7 |
7 |
▼
|
|
|
|
|
Biaya aktivasi terlalu mahal |
0 |
0 |
|
|
|
|
|
Kalah dari kompetitor |
0 |
0 |
|
|
|
|
|
Kesalahan input data |
6 |
2 |
|
|
|
|
|
Lainnya |
1 |
3 |
|
|
|
|
|
Masalah izin |
0 |
0 |
|
|
|
|
|
Tidak tercover |
0 |
0 |
|
|
|
|
|
Ubah layanan |
0 |
0 |
|
|
|
|
|
Permohonan telah lebih dari 7 hari |
0 |
2 |
|
|
|
| 3 |
|
Jumlah Call |
276 |
831 |
▲
|
|
|
|
|
Telecollection |
275 |
585 |
|
|
|
|
|
Retensi |
0 |
14 |
|
|
|
|
|
Winback |
1 |
232 |
|
|
|
| 4 |
|
Jumlah Hasil Call |
0 |
0 |
▲
|
|
|
|
|
Telecollection |
0 |
0 |
|
|
|
|
|
Retensi |
0 |
0 |
|
|
|
|
|
Winback |
0 |
0 |
|
|
|
| 5 |
|
Jumlah HC |
0 |
0 |
▲
|
|
|
| 6 |
|
Jumlah Aging Akv <1 hari |
0 |
0 |
▲
|
|
|
| 7 |
|
Jumlah Gangguan Open |
0 |
0 |
▼
|
|
|
| 8 |
|
Jumlah Penyelesaian Gangguan <1 hari |
0 |
0 |
▲
|
|
|
